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PSB Glazing Ltd specializes in bespoke UPVC and Aluminium Windows and Doors across the UK. Our products range are UPVC Windows & Doors, Aluminium Windows & Doors, Aluminium Roofs, Front Doors, Internal Screening System, Conservatories & Porches etc.

Privacy Policy

At PSB Glazing Ltd., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, request a quotation, or use our services. We are dedicated to ensuring that your personal data is handled responsibly, securely, and in compliance with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process various types of personal information, including your name, address, telephone number, email address, and details relating to your enquiry or project requirements. We may also collect technical information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

Your personal information is used to respond to enquiries, provide quotations, process orders, arrange surveys and installations, and deliver our products and services efficiently. We may also use your information to communicate important updates, improve our services, manage customer relationships, and comply with our legal obligations.

Legal Basis for Processing

We process your personal data only when we have a lawful basis to do so. This may include performing a contract with you, complying with legal obligations, pursuing our legitimate business interests, or obtaining your consent where required.

Sharing Your Information

PSB Glazing Ltd. does not sell, rent, or trade your personal information to third parties. We may share your information with trusted suppliers, contractors, service providers, and professional advisers where necessary to deliver our services or comply with legal obligations. All third parties are required to maintain the confidentiality and security of your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Our systems, software, and security procedures are regularly reviewed to ensure your information remains protected at all times.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements. When your information is no longer required, it will be securely deleted, destroyed, or anonymised.

Your Rights

Under UK data protection law, you have the right to access, correct, update, or request deletion of your personal information. You may also have the right to restrict processing, object to certain uses of your data, and request data portability. Where processing is based on consent, you may withdraw that consent at any time.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance functionality. You can control or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact PSB Glazing Ltd.. We are committed to resolving any concerns promptly, professionally, and transparently.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements, industry standards, or our business operations. Any updates will be published on this page, and we encourage you to review this policy regularly to stay informed about how we protect your information.